At StrataFlo (“we,” “us,” or “our”), we are committed to protecting your privacy and maintaining transparency about how your information is used.

Information We Collect

• Personal details (name, email, phone, property information) you provide when contacting us or requesting services.
• Website usage data (IP address, pages visited) collected via cookies and analytics tools.

How We Use Your Information

• To deliver and manage our services.
• To communicate with you about requests and updates.
• To improve our website and service quality.
• To comply with legal obligations, including PIPEDA.

Sharing Your Information

We do not sell or rent your data. Limited sharing occurs with trusted third-party providers who support our services, subject to confidentiality.

Cookies

Cookies help us improve website performance. You may disable cookies in your browser settings.

Your Rights

You may access, correct, or request deletion of your data. Contact us at support@strataflo.ca.

By accessing or using our website and services, you agree to the following terms and conditions:

• Ownership: All content on this website, including graphics, logos, text, and other materials, is the property of StrataFlo or its licensors and is protected by copyright, trademark, and other applicable laws.
• Submissions: By submitting information through strataflo.ca, you warrant that you own or have permission to submit the material and grant StrataFlo a royalty-free license to use, reproduce, modify, and distribute such submissions for the purposes of operating and improving our services.
• Restrictions: Unauthorized copying, distribution, or commercial use of any content from this site is prohibited without prior written permission. You may, however, share headlines or brief excerpts with a link back to strataflo.ca.
• Service Availability: We aim to provide reliable services but do not guarantee uninterrupted access and may modify or discontinue services at any time without notice.
• Limitation of Liability: To the fullest extent permitted by law, StrataFlo is not liable for indirect, incidental, special, or consequential damages arising from use of our site or services. Your use of the site is at your own risk.
• Governing Law: These terms are governed by the laws of the Province of British Columbia, Canada, and disputes will be resolved in the courts located in Vancouver, British Columbia.

StrataFlo is committed to a safe and healthy work environment, guided by WorkSafeBC standards. Our commitments include:

• Providing safe work practices and ensuring staff training.
• Maintaining compliance with occupational health and safety regulations.
• Encouraging reporting of hazards or unsafe conditions.

We strive for clarity and fairness in our services. Please note:

• Service cancellations should be made at least 24 hours in advance.
• Refunds may be granted for services not delivered as agreed.
• Refunds are not provided for completed services unless required by law.

Our website uses cookies to improve performance and user experience. Cookies help us analyze traffic and optimize navigation.

• Essential cookies support website functionality.
• Analytics cookies track performance and usage trends.
• You can adjust cookie preferences via browser settings.